Privacy Policy Notice

This privacy policy notice is for this website; [www.lotustrident.com] and served by: Lotus Trident Development Limited, 57 Princes Gate, Exhibition Road, London – SW7 2PG and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:
  • “I”, “our”, “us”, or “we” refer to the business, Lotus Trident Development Limited “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Regulation.
  • PECR means Privacy & Electronic Communications Regulation.
  • Cookies mean small files stored on a users computer or device.

 

Processing of your personal data

Under the GDPR we control and / or process any personal information about you electronically using the following lawful bases.

We use the consent lawful basis under the GDPR for the processing of your personal information when you explicitly consent for your information to be used to contact you about a submission you have made, to use IP addresses and device identifiers to identify the location of users, block unacceptable use, etc. and for analysis and research purposes so that we may improve the services offered by us.

We collect only the following information from you:
  • Name
  • Email address
  • Telephone Number (if provided)

We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists and we no longer need to contact you. Personal information is shared with third parties to fulfil your request. Your information will only be shared with the agent(s) who is dealing with the property you wish to receive information about.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Your individual rights

  • Under the GDPR your rights are as follows:
  • The right to be informed.
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing;
  • The right to data portability;
  • The right to object
  • The right not to be subject to automated decision-making including profiling.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, refer you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

Cookies located on your computer do not contain your name but an IP address. In many cases, after the user’s session is cancelled the information contained in the cookies is no longer available.

Your web browser should provide you with the controls to manage and delete cookies from your device, please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. See your browser “Help” button for how you can do this.

 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.

Our methods meet the GDPR compliance requirement. Our security measures include:
  • encryption of data;
  • assessments of all service providers who may handle your personal data
  • planning and exercises to ensure we are ready to respond to cyber security attacks and data security incidents
  • security controls which protect our IT infrastructure from unauthorised access
  • internal policies and training setting out our data security approach to employees

 

Changes to the Privacy Policy

We will occasionally make changes and corrections to this Privacy Policy. If we believe that the changes are material, we’ll let you know by sending you an email or message about the changes. We will also give you the opportunity to consent to these material changes, which may be through your continued use of the site after the changes take effect.

 

Data Protection

If you have any questions about how we use your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us on info@sitacltd.com or write to us at Data Protection, Lotus Trident Development Limited, Princes Gate, Exhibition Road, London – SW7 2PG